Version 1.0 — effective 2026-08-23
This policy explains what personal data Coil collects, why, where it is kept, and what you can ask us to do with it. It is written to be read, not to be survived.
Coil is operated by an individual proprietor in India. Contact details, including the grievance contact required under India's Digital Personal Data Protection Act, 2023, are on the Contact page.
When you create an account
When you use Coil
Automatically
HttpOnly and SameSite=Lax.When you subscribe
We never see your card, UPI ID, or bank details. Those go directly to Razorpay. Coil's servers never receive them.
One cookie: your login session. It is strictly necessary for the service to work and there is no advertising or tracking cookie to opt out of.
| Processor | What they get | Why |
|---|---|---|
| Razorpay | Email, subscription and payment records | To take payment and manage subscriptions |
| Hetzner Online GmbH | Everything stored, as our hosting provider | To run the servers |
| Our email provider | Your email address and message content | Password resets, receipts, service notices |
Coil's servers are located in Germany, operated by Hetzner. If you are in India, your personal data is therefore stored and processed outside India. We tell you this plainly because you are entitled to know where your data lives before you decide to hand it over.
Passwords are stored as scrypt hashes. The site is served over HTTPS. Sessions are cookie-based, HttpOnly, and expire. Access to the production server is restricted to the operator.
No service can promise it will never be breached, and we will not pretend otherwise. If a breach affects your personal data, we will tell you and the relevant authority as required by law.
Under the Digital Personal Data Protection Act, 2023, you may ask us to:
We will respond to any of these within 30 days.
Coil is not intended for anyone under 18 and we do not knowingly create accounts for minors.
If this policy changes materially, we will say so in the app and, where the change requires it, ask you to accept the new version before continuing.
See also: Disclaimer & Terms of Use · Refund & Cancellation Policy · Contact